|
|
|
What is the Rental Rescheduling Insurance?The rental rescheduling insurance is designed to protect you from unexpected emergencies that might force you to cancel your Summer In Italy booking. If your booking is insured, you will be able to change the dates of your booking without incurring in any penalty. This is a no-question-asked insurance: you do not need to give a reason for your claim, you just let us know. How does the Rental Rescheduling Insurance work?If, for any reason, you decide to cancel your booking we will issue a credit voucher for the amount that you have actually paid for the covered booking less the cost of the insurance. You will be able to use the credit voucher towards a new booking for the same property. If, for any reason, the property is not available for the week of your choice, you will be able to use your credit voucher towards a new booking for any Summer In Italy property. The credit voucher is valid from the date it is issued, and it can be used for a new booking to be consumed within three years from the start date of your original booking. Thus the earlier you request your voucher, the longer your voucher is valid. How much does the insurance cost?The cost of the insurance is 7% of the rental cost. This is not refundable. How do I purchase the insurance?The insurance can only be purchased at the time of your booking. When you fill in the booking form you will be able to apply for the insurance. The cost of the insurance will be added to the rental price, and will be charged along with your first payment. The coverage begins when the payment is received. Summer In Italy reserves the right to reject applications. How do I submit a claim?Your claim must be submitted in writing at least 72 hours prior to the contracted start date and time (4 pm GMT+1, less of any special arrangements). Email, fax, letter and telegram are equally acceptable. Please do not rely on email if you are canceling at the very last moment; rather, give us a phone call and then send a confirmation email to avoid any misunderstanding. What is not covered?For the insurance to cover your cancellation it is mandatory that your claim is received at least 72 hours prior to the contracted start date and time (4 pm GMT+1, less of any special arrangements). Thus the following are not covered: cancellation received within 72 hours of the start date and time; late arrivals, no-shows, missed days of rental, partial stays, early departures, partial postponements. These are all subject to the standard rental terms. The insurance does not cover any other aspect of your trip such as transportation, baggage, or anything other than the cancellation of the Summer In Italy booking for which the insurance is purchased as detailed above. How can I use my credit voucher?Your credit can only be applied towards a new booking for the same property, unless the property is not available for the dates of your choice. The voucher is not redeemable for cash in whole or in part. The credit voucher can't be used to obtain discounted last minute rates, and can only be used towards bookings at the regular rate for the season. The new booking must be consumed within three years from the start date of the covered booking. The new booking is not covered by the insurance, but a new insurance can be purchased at the time of rebooking. If the rental cost of the new booking is less than the credit you hold, we will issue a new credit voucher having the same expiration date of the original voucher for the unused amount. Any amount which has not been used towards a booking to be consumed within three years from the start date of the original booking is forfeited. Subject to the same conditions, you can transfer your credit voucher to a different person at no charge. |
||||
|
|
|
|
|
||
|
||
Home | Travel Guide | Travel Tips | Contact Us USA & Canada Toll Free: 1 800 509 8194 Fax International: +41 91 220 0877. Fax Italy: +39 089 311 5055. Fax USA & Canada Toll Free: 1 888 883 7172 All kind of questions and suggestions are welcome: info@summerinitaly.com. Copyright © 2001-2012 Summer In Italy. All rights reserved.
|
